PRIVACY POLICY FOR REGENRATE.COM

Effective Date: 30th of June 2025

1. INTRODUCTION

RegenRate ('we,' 'our,' or 'us') is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal data when you visit or use our website, products, or services, including our satellite-based land-use monitoring and analytics platform, certification tools, and related services.

2. INFORMATION WE COLLECT

2.1 Personal Information

  • Contact Information: Name, email address, phone number, and business address.
  • Account Information: Login credentials, user preferences, and interactions.
  • Transactional Information: Payment details, transaction history, and billing information.

2.2 Technical and Usage Data

Device information, IP addresses, browser types, operating system, and geographic location.
Usage data related to platform interactions, pages visited, and duration of visits.

2.3 Agricultural and Satellite Data

Farm parcel information, crop data, soil health parameters, and satellite imagery analysis.
Certification data necessary for ISCC EU compliance.

3. HOW WE USE YOUR INFORMATION

We use your personal data to:
  • Provide, maintain, and enhance our services and products.
  • Facilitate ISCC EU certification and regulatory compliance.
  • Monitor sustainability and environmental impact.
  • Communicate updates, marketing information, and support.
  • Process transactions and manage billing.
  • Conduct research and analytics to improve our services.

4. SHARING YOUR INFORMATION

We may share your data with:
  • Certification bodies and regulatory authorities for compliance purposes.
  • Service providers performing functions on our behalf (payment processing, data hosting, analytics), including WhatsApp, Facebook, Google, Microsoft Azure, and Supabase.
  • Partners involved in sustainable feedstock production.
  • Legal authorities when required by law or to protect our rights.

5. DATA SECURITY

We implement robust security measures, including encryption and access controls, to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

6. DATA RETENTION

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or as required by regulatory frameworks such as EU RED II and RED III.

7. INTERNATIONAL DATA TRANSFERS

Our servers are located exclusively in Europe. If your personal data is transferred and processed outside the EU through third-party services, we ensure adequate safeguards, such as EU-approved standard contractual clauses, to protect your data.

8. YOUR PRIVACY RIGHTS

You have the right to:
  • Access your personal data.
  • Request corrections or updates.
  • Request deletion or restriction of your data processing.
  • Object to processing or request data portability.
You can exercise these rights by contacting us at privacy@regenrate.com.

9. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to enhance user experience, analyze platform usage, and provide targeted advertisements. You can manage your cookie preferences through your browser settings.

10. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

11. CHANGES TO THIS PRIVACY POLICY

We may update this policy periodically. We will notify you of significant changes through our website or email.

12. CONTACT US

If you have questions about this Privacy Policy or our privacy practices, please contact us at:
RegenRate Kapteynstraat 1, 2201 BB Noordwijk
Email: privacy@regenrate.com
Phone: +32 484445221